I bought your deluxe tax software but the codes to download it do not work. I have tri...

GetHuman-dmgspock's customer service issue with H&R Block from January 2021

Help with my H&R Block issue
First: share to improve GetHuman-dmgspock's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-dmgspock may need:
Social Security Number, Email on Account, Password, Prior Year AGI, Home Address, Name of Account Holder, and Phone Number
The issue in GetHuman-dmgspock's own words
I bought your deluxe tax software but the codes to download it do not work. I have tried calling but no luck. Please resend me the email with the ability to download the program from that email.

GetHuman-dmgspock did not yet indicate what H&R Block should do to make this right.

I have called and been on hold for hours. I was sent new codes. They didnt sork. I have been working on this for hours. Frustrated
How GetHuman-dmgspock fixed the problem

We are waiting for GetHuman-dmgspock to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get H&R Block's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having H&R Block issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

H&R Block

Deluxe
Customer service issue
Reported by GetHuman-dmgspock
Jan 19th, 2021 - 2 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 7816 others
0 customers following this

Timeline

GetHuman-dmgspock started working on this issue
Jan 19th 2:44am