In February, I began my **** tax return. Due to the passing of my daughter, I did not...

GetHuman4845267's Track a Tax Return issue with H&R Block from May 2020

Help with my H&R Block issue
First: share to improve GetHuman4845267's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4845267 may need:
Social Security Number, Email on Account, Password, Prior Year AGI, Home Address, Name of Account Holder, and Phone Number
The issue in GetHuman4845267's own words
In February, I began my **** tax return. Due to the passing of my daughter, I did not get to complete it until today. I completed the return, paid the H&R fee and the $** to the IRS and had H&R e-file my return. I then received an email that the IRS rejected my return and to log onto the site and go to next steps. When I logged onto the site, the return that I had completed was no longer there and it just showed my incomplete return. After * hours of trying to call and getting disconnected and the chat being disconnected twice, I was assisted by Javon. Who stated that I did not complete the return, did not pay the fee and had to send everything to him. Then he ended the chat. What?! I am beyond frustrated with the service he provided. No resolution and my tax return is....WHERE? I have a copy that the filed return and a receipt showing I made payment to H&R. I NEED HELP please.

GetHuman4845267 did not yet indicate what H&R Block should do to make this right.

How GetHuman4845267 fixed the problem

We are waiting for GetHuman4845267 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get H&R Block's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having H&R Block issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

H&R Block

Track a Tax Return issue
Reported by GetHuman4845267
May 20th, 2020 - 3 years ago
Not resolved
Seen by 22 customers so far
Similar issue to 6248 others
0 customers following this

Timeline

GetHuman4845267 started working on this issue
May 20th, 2020 12:35am

Change of Address? Free Concierge.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians