Yeah I called in yesterday as it's been over ** days since I filed my taxes with you gu...

GetHuman-hellnoo's customer service issue with H&R Block from April 2020

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The issue in GetHuman-hellnoo's own words
Yeah I called in yesterday as it's been over ** days since I filed my taxes with you guys online and I had no status update. I was told you guys mailed my return out on the **th I never got it it did not get deposited into my direct deposit account the employee I spoke with stated it must have been sent somewhere else. I remained on hold while he transferred me for another two hours before finally hanging up as I don't have * hours a day to sit on hold. could you please call me or give me some kind of info as to what to do since you sent my return to the wrong direct deposit account almost two weeks ago I never even notified me that it had been sent. when I use the online tools it still shows pending however again your employee that I spoke with yesterday said it should have been in my account on the **th and it was not. The IRS is closed I cannot contact them it's obvious this is affected my stimulus as well and it's imperative that I know what steps to take and calling in waiting * to * hours on hold just isn't an option. thank you.

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H&R Block

Customer service issue
Reported by GetHuman-hellnoo
Apr 28th, 2020 - 6 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 5751 others
0 customers following this

Timeline

GetHuman-hellnoo started working on this issue
Apr 28th 2:34pm

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