I can check my return filed online at H&R Block. But when I click to login to the account and see the overview I can't get to my account.

GetHuman2679709's customer service issue with H&R Block from April 2019

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The issue in GetHuman2679709's own words
I was trying to check the status of my refund. The H&R Block message says the return has been accepted. But then shows my login name and says to click here to go to an overview of my return. But when I click on the correct login the system won't let me login. ... I filed my tax return online and checked the H&R Block page to check the status of my refund. It says my turn has been accepted and then a message about logging on to the account for more info. But the system won't let me log in. I know my email and name are correct but password not exactly sure. However the system says another account is associated with my email and the other account is incorrect.

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H&R Block

H&R Block Advantage online filing of return for ****
Customer service issue
Reported by GetHuman2679709
Apr 4th, 2019 - 3 years ago
Fixed
Seen by 88 customers so far
Similar issue to 12082 others
0 customers following this
Items needed
Social Security Number
Email on Account
Password
Prior Year AGI
Home Address
Name of Account Holder
Phone Number

Timeline

GetHuman2679709 started working on this issue
Apr 4th, 2019 2:40pm
GetHuman2679709 indicated the issue is not fixed yet.
Apr 4th, 2019 11:47pm
GetHuman2679709 indicated the issue is not fixed yet.
Apr 5th, 2019 12:00am
GetHuman2679709 indicated the issue is not fixed yet.
Apr 5th, 2019 2:57pm
GetHuman2679709 indicated the issue is not fixed yet.
Apr 7th, 2019 8:33pm