Hello, **The system is saying I don't qualify for something I am supposed to qualify fo...

GetHuman-kevpiper's Technical Support issue with H&R Block from March 2019

Help with my H&R Block issue
The issue in GetHuman-kevpiper's own words
Qualify for a Child Tax Credit ... Hello, **The system is saying I don't qualify for something I am supposed to qualify for. **I had a child in **** and it says I don't qualify for a child tax credit. My child is under ** years old and is a US citizen, therefore she meets the requirements. I have her information on the about me section. It says i am eligible for the $*** other dependents credit but not for the child tax credit. Please help. **I believe it is a system error as have reviewed it multiple times. **Thanks, **Kevin Piper
I qualify. MY baby was born in **** and she is a US citizen
I want someone to contact me and help me through it
Been with H and R block * years
Calling
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H&R Block

Online System
Technical Support issue
Reported by GetHuman-kevpiper
Mar 28th, 2019 - a mon ago
I have an issue with H&R Block too
Fixed
Seen by 5 customers so far
Similar issue to 11283 others
0 customers following this
Items needed
Social Security Number
Email on Account
Password
Prior Year AGI
Home Address
Name of Account Holder
Phone Number
Timeline
GetHuman-kevpiper started working on this issue
Mar 28th 4:35pm
GetHuman-kevpiper indicated the issue is not fixed yet.
Mar 29th 4:41pm
GetHuman-kevpiper indicated the issue is not fixed yet.
Mar 29th 4:43pm