I chose to chat with a tax pro during my returns, because of an error I was getting, b...
GetHuman2611312's complaint issue with H&R Block from March 2019
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There are many ways to submit a complaint to DirectTV but the best option is to call in. If you call into DirectTV you are more likely to get a strong resolution than using http://www.directv.com/DTVAPP/global/contentPageNR.jsp?assetId=P1700006.
The issue in GetHuman2611312's own words
I chose to chat with a tax pro during my returns, because of an error I was getting, but received two messages that were not relevant to the question I asked. After those two irrelevant responses, I asked follow up questions to see if I was misunderstanding something. I received no response after. I eventually figured it out, but was still charged $** for clicking this option and getting absolutely no assistance. I believe I should be refunded that money, because the service was not provided to me.
GetHuman2611312 did not yet indicate what H&R Block should do to make this right.
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