HR Block My Free Tax*Online, I am trying to enter my New York State pension. For box...

GetHuman2598949's customer service issue with H&R Block from March 2019

1 view
11131 similar
0 following
Help with my H&R Block issue
Next: our robot will wait on hold for GetHuman2598949 to get a H&R Block rep on the line!
Always use the GetHuman Phone tocall H&R Block. We wait on hold and get a rep on the line for you faster and for free!
GetHuman2598949's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (a mon ago)
First: share to improve GetHuman2598949's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2598949 may need:
Social Security Number, Email on Account, Password, Prior Year AGI, Home Address, Name of Account Holder, and Phone Number
The issue in GetHuman2598949's own words
HR Block My Free Tax*Online, I am trying to enter my New York State pension. For box ** on my New York State Form ****-R, the box says EXEMPT. That is because New York State Retired Civil Service or government employees do not pay New York State Income Tax on their NY State pension. However, Your HR Block My Free Tax Online DOES NOT LET ME INPUT EXEMPT for BOX OR FIELD ** State Distribution. Someone told me to enter my Box * Gross Income for State Distribution field or box **. ?????
GetHuman2598949 did not yet indicate what H&R Block should do to make this right.
I have an issue with H&R Block too
How GetHuman2598949 fixed the problem
We are waiting for GetHuman2598949 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get H&R Block's attention and get better help faster. Tap below to get started.
Having H&R Block issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2598949 fixes it.
This email address isn't valid

H&R Block

Customer service issue
Reported by GetHuman2598949
Mar 26th, 2019 - a mon ago
I have an issue with H&R Block too
Not resolved
Seen by 1 customer so far
Similar issue to 11131 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman2598949 started working on this issue
Mar 26th 7:07pm