Hello!*We are using the **** Premium software.*We are filing married-jointly for the fi...

GetHuman2465236's customer service issue with H&R Block from March 2019

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The issue in GetHuman2465236's own words
Hello!*We are using the **** Premium software.*We are filing married-jointly for the first time. We were married in April.*I enrolled in Marketplace health insurance last year before we were married (January-June), and received the advanced premium tax credits based on my income alone.*Because we are filling married-jointly, the program thinks we were married the entire year, and is using our combined incomes in calculations.*This is causing us to owe all of that money back in tax credits, even though we were not married for many of those months when I was enrolled. *How can we get the program to realize this, and not owe all that money back?*Thank you!
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H&R Block

Customer service issue
Reported by GetHuman2465236
Mar 12th, 2019 - 5 mons ago
I have an issue with H&R Block too
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Seen by 2 customers so far
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Timeline
GetHuman2465236 started working on this issue
Mar 12th 10:16pm