I’ve used HR Block SW since ****. *This year something changed how we enter the ****B C...

GetHuman2464097's customer service issue with H&R Block from March 2019

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The issue in GetHuman2464097's own words
I’ve used HR Block SW since ****. *This year something changed how we enter the ****B Cap Gains. I manually entered twelve ****Bs, only to find they all ended up embedded under the first one!!*How do I move the separate ****Bs out from under their incorrect parent? *I went into Forms* Schedule D* Capital Gains and Losses WS, and was not able to change the text on the “Was this transaction reported to you…”, however, by T&E I learned I could change the Copy number (which were all set at “*”) to “*” through “**”. However, that didn’t fix the problem.**So, how do I promote the eleven capital gains records out of being underneath the first one? The data is already present in the file, I don’t want to have to type it back in again.
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H&R Block

Customer service issue
Reported by GetHuman2464097
Mar 12th, 2019 - 5 mons ago
I have an issue with H&R Block too
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Seen by 5 customers so far
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Timeline
GetHuman2464097 started working on this issue
Mar 12th 7:56pm