I am just totally confused on your pricing. last year my tax preparation fee was aroun...

GetHuman2461374's customer service issue with H&R Block from March 2019

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The issue in GetHuman2461374's own words
I am just totally confused on your pricing. last year my tax preparation fee was around ***.** which I felt was really high for what it is - (I have my regular job, and then a small business on the side with only a few line items). This year I got my taxes prepared, identical to last year and same person and it was ***.**? I don't get that, that is an outrageous amount. When I asked the tax professional, he said that since I was a homeowner, it was ***.** and then since I have my regular work W-* and a small business it added it up to be *** or so and then tax? Is that accurate? It literally takes ** minutes to input my information in the system. I just want to know if this is accurate pricing so that I can compare next year to other preparation services. I have used H&R for probably ** years or more... but to go up over ***.** for tax preparation in one year, when nothing has changed for me, is pretty crazy. Much of my refund goes to pay the tax preparation?
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H&R Block

Customer service issue
Reported by GetHuman2461374
Mar 12th, 2019 - 5 mons ago
I have an issue with H&R Block too
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GetHuman2461374 started working on this issue
Mar 12th 2:56pm