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Social Security Number, Email on Account, Password, Prior Year AGI, Home Address, Name of Account Holder, and Phone Number
The issue in GetHuman-sjlong's own words
I bought this program from H&R Block to fill out my son's taxes. I asked for help because this program for my son keeps trying to incorporate my taxes for ****. My son did not have any income for the year of ****. In the booklet that came with your CD it shows "free help." I answered all the questions and was told I would be connected to customer service*support - Well the "free help" wants to charge me $*. If this is how your program works, I will cancel this and take this program back to the store and go back to Turbo Tax. So why does it say "free" if I am going to be charged?
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