I filed my taxes with you last year and it went fine then this year I accidentally star...

GetHuman-kherinck's customer service issue with H&R Block from February 2019

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The issue in GetHuman-kherinck's own words
I filed my taxes with you last year and it went fine then this year I accidentally started a new account instead of recovering my old account and when I try to log back into my old account all of my information was gone so I was wondering if there was any way you can help me recover my old information from **** like my AGI from last year and all of my stuff if you can get back to me as soon as you can I really appreciate it thank you Kimberly Herinckx
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H&R Block

Customer service issue
Reported by GetHuman-kherinck
Feb 7th, 2019 - 4 mons ago
I have an issue with H&R Block too
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Seen by 3 customers so far
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GetHuman-kherinck started working on this issue
Feb 7th 3:34pm