My wife receive a W* form for assitance benefits she received for her disabled mother...

GetHuman2140780's customer service issue with H&R Block from February 2019

5304 similar
0 following
Help with my H&R Block issue
Next: our robot will wait on hold for GetHuman2140780 to get a H&R Block rep on the line!
Always use the GetHuman Phone tocall H&R Block. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman2140780's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2140780 may need:
Social Security Number, Email on Account, Password, Prior Year AGI, Home Address, Name of Account Holder, and Phone Number
The issue in GetHuman2140780's own words
My wife receive a W* form for assitance benefits she received for her disabled mother (CA. state assistance program). This W* form does not have any value entry on Box * (wages, tips, compensation) and Box * (Federal tax held) but do have values entered on box *, *, * , * and **.*When we completed our H& R block tax preparation, we included our regular W* forms from our employment and this added W* form without any value on Box *.*During the accuracy and verification made by the H&R Block software. it stated that we*cannot e-file the return with a W* entry having * value entered on Box*.*Do we just delete this W* entry on our tax return because there is no reported wages,*earnings etc. and just file our regular W* forms from our employment.*We dont really like to file the tax return by paper and have been filling our taxes e-file for the last * years.*What is the correct option for us to be able to e-file our tax return with this problem of an additional W* form with zero entry on box *?
GetHuman2140780 did not yet indicate what H&R Block should do to make this right.
I have an issue with H&R Block too
How GetHuman2140780 fixed the problem
We are waiting for GetHuman2140780 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get H&R Block's attention and get better help faster. Tap below to get started.
Having H&R Block issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2140780 fixes it.
This email address isn't valid

H&R Block

Customer service issue
Reported by GetHuman2140780
Feb 6th, 2019 - 4 mons ago
I have an issue with H&R Block too
Not resolved
Seen by 6 customers so far
Similar issue to 5304 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman2140780 started working on this issue
Feb 6th 2:58am