I filled my taxes at one of your tax office. I'm really really pissed. You're all so sw...

GetHuman2031770's customer service issue with H&R Block from January 2019

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The issue in GetHuman2031770's own words
I filled my taxes at one of your tax office. I'm really really pissed. You're all so sweet about taking some of our tax return. So can lie to us and take from someone that doesn't have anything. I went to get refund advance on the *th which I was denied. Was told by the tax pro to come in after the **th with my W-* and I will be approved because it goes through h&r not same bank as before. I asked is it based on credit like the other advance? In which I was told was mostly based on your return. Well behold was denied again and reading the fine print says based on credit worthiness. Well means based on my credit report which I know wasn't that great. So your all ok with taking almost $*** from my tax return and then lie to me. Why I always did my taxes myself and for free. I know places like you all about making money. Well never ever again. How want it fixed...stop lying to ppl and refund me all the money taken for being lied to.
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H&R Block

Customer service issue
Reported by GetHuman2031770
Jan 24th, 2019 - 3 mons ago
I have an issue with H&R Block too
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Seen by 2 customers so far
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GetHuman2031770 started working on this issue
Jan 24th 6:36pm