My tax rep made a few errors in filing my taxes a few years ago. I received a bill and...

GetHuman-heyerica's customer service issue with H&R Block from October 2018

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The issue in GetHuman-heyerica's own words
My tax rep made a few errors in filing my taxes a few years ago. I received a bill and have been trying to file a peace of mind claim for months. I got in touch with another tax rep who was eager to help me file the claim but she has stopped responding to my emails. In the process of trying to pay this bill to the city, I accidentally paid the state, and learned there was additional money owed for this tax year -- another mistake and another claim I need to file.
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H&R Block

Customer service issue
Reported by GetHuman-heyerica
Oct 19th, 2018 - a mon ago
I have an issue with H&R Block too
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Seen by 4 customers so far
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GetHuman-heyerica started working on this issue
Oct 19th 6:29pm