I pasted my password in and the system wouldn't accept it so I started the routine to r...

GetHuman-madsenja's customer service issue with H&R Block from July 2018

1012 similar
0 following
Help with my H&R Block issue
First: share to improve GetHuman-madsenja's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-madsenja to get a H&R Block rep on the line!
Always use the GetHuman Phone tocall H&R Block. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-madsenja may need:
Social Security Number, Email on Account, Password, Prior Year AGI, Home Address, Name of Account Holder, and Phone Number
The issue in GetHuman-madsenja's own words
I pasted my password in and the system wouldn't accept it so I started the routine to reset it. I wound up going in circles * times before I finally gave up. I receive a code in my email, created a new password and verified it and it accepted it and then it takes me to create a new password (which I just did) where it asks for my current password and then a new one and verify the new one. I've done this * times. How do I actually access my account? Very frustrated...it shouldn't be this difficult.**I'd like to review my last years return. Some help would be appreciated.**Jeff
GetHuman-madsenja did not yet indicate what H&R Block should do to make this right.
I have an issue with H&R Block too
How GetHuman-madsenja fixed the problem
We are waiting for GetHuman-madsenja to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get H&R Block's attention and get better help faster. Tap below to get started.
Having H&R Block issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-madsenja fixes it.
This email address isn't valid

H&R Block

Customer service issue
Reported by GetHuman-madsenja
Jul 29th, 2018 - 9 mons ago
I have an issue with H&R Block too
Not resolved
Seen by 2 customers so far
Similar issue to 1012 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-madsenja started working on this issue
Jul 29th, 2018 4:15am