Gave me two duplicate issues that were the same: Issue * of * You have a balance due on...

GetHuman-myntilla's Technical Support issue with H&R Block from April 2018

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The issue in GetHuman-myntilla's own words
I got a notice my tax return didn't file correctly on Sunday, so I tried to file my tax return ... Gave me two duplicate issues that were the same: Issue * of * You have a balance due on your return. If you do not file your tax return by the due date and pay the full amount of tax due, you will be charged interest on your unpaid late tax payment. You may return to the interview now and enter an amount for interest even if *.
I can't figure out where to enter a penalty amount as per instructions before submitting return.
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H&R Block

H&R Block File at Home Software
Technical Support issue
Reported by GetHuman-myntilla
Apr 18th, 2018 - 5 mons ago
I have an issue with H&R Block too
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Seen by 3 customers so far
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Timeline
GetHuman-myntilla started working on this issue
Apr 18th 5:42pm