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Guitar Center Customer FAQ

Top Answers & How-to Guides

What is Guitar Center's Phone Number?

The question we are asked most often is about how to talk to Guitar Center customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is your warranty policy for instruments and gear?

At Guitar Center, we take pride in providing excellent warranty policies for all our instruments and gear. We offer a 45-day return...
Ask any question you have about Guitar Center customer service, get an answer now.
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Return Policy

What is Guitar Center's return policy?

Guitar Center's return policy allows customers to return most items within 45 days of purchase for a full refund or exchange. The product...
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Can I return an item bought online to a physical store?

Yes, you can return an item bought online to a physical Guitar Center store. We understand that sometimes items may not meet your expectations...
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Financing Options

Do you offer financing options for purchases?

Yes, Guitar Center offers financing options to help customers make their purchase more affordable. They provide several financing plans...
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Price Match Policy

What is the price match policy at Guitar Center?

Guitar Center's price match policy ensures customers get the best deal out there. If you find an identical item elsewhere at a lower...
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Gift Cards

Are gift cards available for purchase and use online?

Yes, gift cards are available for purchase and use online at Guitar Center. Our online gift cards are convenient and accessible for...
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Brands

What brands does Guitar Center carry?

Guitar Center offers a wide selection of well-known and reputable brands, ensuring that musicians of all preferences and budgets can...
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Repairs & Maintenance

Do you offer repairs and maintenance services for instruments?

Yes, Guitar Center offers repairs and maintenance services for a wide range of instruments. Our certified technicians are skilled in...
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Rental Services

Can I rent musical instruments or equipment from Guitar Center?

Yes, Guitar Center offers rental services for a wide variety of musical instruments and equipment. Whether you need a guitar, keyboard,...
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Lessons

Do you provide lessons at Guitar Center?

Yes, Guitar Center offers lessons for aspiring musicians. We are dedicated to helping customers of all skill levels enhance their musical...
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Warranty Policy

What is your warranty policy for instruments and gear?

At Guitar Center, we take pride in providing excellent warranty policies for all our instruments and gear. We offer a 45-day return...
Read more

Help me with my Guitar Center customer service issue

Ask any question you have about Guitar Center customer service. We will do our best to get you answers right away.
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