I have been attempting to schedule a massage on the computer and we have attempted this...

GetHuman-kdmccown's Refund My Order issue with Groupon from May 2021

Help with my Groupon issue
First: share to improve GetHuman-kdmccown's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-kdmccown may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-kdmccown's own words
I have been attempting to schedule a massage on the computer and we have attempted this * different days. They are wanting a redemption code and the * numbers that I have put in are not working. My mother has called down there * different times and no one answers. They are saying that there are no more appointments in May and very few in the time between June * and June **. May I get a refund? Thank you.

GetHuman-kdmccown did not yet indicate what Groupon should do to make this right.

How GetHuman-kdmccown fixed the problem

We are waiting for GetHuman-kdmccown to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Groupon customer problems.
How Do I Report Someone Using My Groupon?How Do I Delete My Groupon Account?Why Does My Groupon Order Say It's Still Processing?What Do I Do If My Groupon Order Is Missing?How Do I Send a Gift with Groupon?
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Groupon

Refund My Order issue
Reported by GetHuman-kdmccown
May 9th, 2021 - 3 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 39577 others
0 customers following this

Timeline

GetHuman-kdmccown started working on this issue
May 9th 7:07pm