Yvonne Shilling, *****@***.com. I am requesting refund of $*** pd to Groupon by Paypal *-**-****

GetHuman5314327's customer service issue with Groupon from September 2020

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The issue in GetHuman5314327's own words
Get my money back!!!! ... On Sept. **, **** I signed up to have A&S Window Cleaning service and paid thru Paypal. Paypal chg'd my*VISA $*** and remitted it to Groupon. I connected two times with Groupon Chat and they deny ever receiving pmt. However A&S Window Cleaning shows REFUND. I cancelled my order before Paypal chgd my VISA but somehow the pmt went through anyway. Here is response from Paypal. **Hello Yvonne, this is Chester from Paypal. Sorry for the trouble that you are getting. *I've double checked and it shows that Groupon has not issued refund for the $ *** transaction. *We will not deny or keep your funds. I suggest you may contact merchant and ask for a proof that they issued a refund. Because if they issued a refund, we would let you know right away! Feel free to reply whenever you are ready, and we will reply as soon as we can.** John Chester*Paypal**I am going to contact Better Business Bureau and Consumer Protection service if I do not
I am getting nowhere with Groupon nor Paypal . My VISA was charged $*** and sent to Groupon from Paypal.*Please help me to get my money returned asap $***
REFUNDING MY $*** IMMEDIATELY A&S WINDOW CLEANING SHOWS MONEY WAS REFUNDED, YET GROUPON SAYS OTHERWISE.
I HAVE BEEN BACK AND FORTH BETWEEN PAYPAL AND GROUPON STATING I WANT MY REFUND *THIS IS VERY FRUSTRATING .
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Groupon

Customer service issue
Reported by GetHuman5314327
Sep 29th, 2020 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 35766 others
0 customers following this
Items needed
Name on account
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Billing address

Timeline

GetHuman5314327 started working on this issue
Sep 29th, 2020 9:37pm

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