I have a Groupon that as not expiring until the end of November but received an email t...

GetHuman5314320's Change My Order issue with Groupon from September 2020

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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman5314320's own words
I have a Groupon that as not expiring until the end of November but received an email today that they closed up. Gave links but I cannot get thru and cannot email or chat or anything. I do want to trad it in but do not have that option when I go into my Groupons and click the trade option. No idea how to get this moving.. below is what I received:**IMPORTANT NOTICE*We're writing to let you know that LuLu Asian Kitchen has closed. We’re disappointed too—so we want to make sure you have the opportunity to enjoy another great deal.**If you haven't had an opportunity to redeem your Groupon, please visit www.groupon.com*mygroupons to trade in your Groupon for Groupon Bucks that can be used immediately almost anywhere on Groupon. For more information on trade in, please click here.**If you have any other questions, please feel free to get in touch with us at www.groupon.com*help and we'll be happy to provide further assistance. The sooner we hear from you, the better we can assist.**Thanks,**Groupon Customer Support**Shop for other Groupon deals here.

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How Do I Report Someone Using My Groupon?How Do I Delete My Groupon Account?What Do I Do If My Groupon Order Is Missing?How Do I Send a Gift with Groupon?Why Does My Groupon Order Say It's Still Processing?
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Groupon

Change My Order issue
Reported by GetHuman5314320
Sep 29th, 2020 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 35765 others
0 customers following this

Timeline

GetHuman5314320 started working on this issue
Sep 29th, 2020 9:35pm