In October I purchased * horror night tickets and I redeemed the ones I paid for and a...

GetHuman-arayaga's customer service issue with Groupon from December 2019

Help with my Groupon issue
First: share to improve GetHuman-arayaga's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman-arayaga's own words
In October I purchased * horror night tickets and I redeemed the ones I paid for and a while later I realized I was charged * separate times of $*** meaning I paid for * tickets when I only approved the transaction of * tickets. Anyways I was able to dispute it from my bank and you guys did a claim reversal so now that I was ready to go Christmas shopping my bank is in the negatives and I won’t be buy Christmas presents this year. I called my bank and they said I need to get in contact with you guys to get that charge taken off. In my groupons it shows I only redeemed * tickets and the others are pending or expired. I need the money back I can’t afford this right now. If I’m not going to be helped about this issue I’ll have to stop using your app to purchase things. Definitely won’t be recommending Groupon to anyone I know in the future if this issue is not resolved.

GetHuman-arayaga did not yet indicate what Groupon should do to make this right.

How GetHuman-arayaga fixed the problem

We are waiting for GetHuman-arayaga to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Groupon customer problems.
How Do I Report Someone Using My Groupon?How Do I Delete My Groupon Account?What Do I Do If My Groupon Order Is Missing?How Do I Send a Gift with Groupon?Why Does My Groupon Order Say It's Still Processing?
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman-arayaga
Dec 24th, 2019 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 67130 others
0 customers following this
Items needed
Name on account
Email on account
Billing address


GetHuman-arayaga started working on this issue
Dec 24th, 2019 7:14pm

Paying Too Much for Internet?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies