I originally purchased two separate massages from Ormond Massage and Wellness Center. W...

GetHuman4145131's Refund My Order issue with Groupon from December 2019

Help with my Groupon issue
First: share to improve GetHuman4145131's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4145131 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman4145131's own words
I originally purchased two separate massages from Ormond Massage and Wellness Center. When it was purchased, it told me I selected more than what was allowed and the order "will not go through" and was "cancelled." So, I went and purchased a different massage*outback steakhouse bundle. About an hour later the original massage purchase went through when it was said to be cancelled. So now I don't need the original purchase and have been double charged. I would like to cancel the two massages through "Ormond Massage and Wellness Center." Thanks. Please call me at ***-***-****.

GetHuman4145131 did not yet indicate what Groupon should do to make this right.

How GetHuman4145131 fixed the problem

We are waiting for GetHuman4145131 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Groupon customer problems.
How Do I Report Someone Using My Groupon?How Do I Delete My Groupon Account?Why Does My Groupon Order Say It's Still Processing?What Do I Do If My Groupon Order Is Missing?How Do I Send a Gift with Groupon?
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Refund My Order issue
Reported by GetHuman4145131
Dec 24th, 2019 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 67204 others
0 customers following this


GetHuman4145131 started working on this issue
Dec 24th, 2019 1:24am
GetHuman4145131 indicated the issue is not fixed yet.
Dec 24th, 2019 11:19am