I purchased a coupon for Speedy E Smog. Order number ****-******-******.*When I called...

GetHuman-betharp's Refund My Order issue with Groupon from December 2019

Help with my Groupon issue
Before contacting them, items GetHuman-betharp may need:
Name on account, Email on account, and Billing address
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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-betharp's own words
I purchased a coupon for Speedy E Smog. Order number ****-******-******.*When I called to make an appointment, no one answered. The voice message said to leave a callback number in which I did several times. My time was running out to get my car license renewed so I put my *** year old mother in the car and went over there. There was a sign on the door which said that they were having equipment problems. I had to go somewhere else that day to get a smog test. SPEED E SMOG has never returned my calls. I need a full refund on this coupon. Thank You, *Betty Musladin

GetHuman-betharp did not yet indicate what Groupon should do to make this right.

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Groupon

Refund My Order issue
Reported by GetHuman-betharp
Dec 13th, 2019 - 2 years ago
Not resolved
Seen by 38 customers so far
Similar issue to 66855 others
0 customers following this

Timeline

GetHuman-betharp started working on this issue
Dec 13th, 2019 10:53pm
GetHuman-betharp shared this issue with friends on Facebook
Dec 13th, 2019 10:56pm
GetHuman-betharp indicated the issue is not fixed yet.
Dec 17th, 2019 2:36am

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