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I bought a rug from groupon which I was so pleased with I reordered for a second one id...

GetHuman-csimagui's Refund My Order issue with Groupon from December 2019

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Top Tip from another customer

Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.

The issue in GetHuman-csimagui's own words

I bought a rug from groupon which I was so pleased with I reordered for a second one identical to the original. The second one arrived yesterday and is different pattern, different fabric, different edging, different quality, in fact not like the first one. I received a notification to return the rug but the printed label says it's too large. However last night, via my mobile, I was informed I could return the rug. I am unable to speak with groupon to resolve this. I am gouing out now so will not be able to use my pc until I return. However my mobile *********** email me *****@***.com

GetHuman-csimagui did not yet indicate what Groupon should do to make this right.

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Groupon

Refund My Order issue

Reported by GetHuman-csimagui

Dec 13th, 2019 - 3 years ago

I have an issue with Groupon too

Not resolved

Seen by 20 customers so far

Similar issue to 66742 others

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