My name is Kim Moreland. My phone number is ***-***-****. My address is: ***** Hawk Vie...

GetHuman3844648's Refund My Order issue with Groupon from October 2019

Help with my Groupon issue
Before contacting them, items GetHuman3844648 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman3844648's own words
My name is Kim Moreland. My phone number is ***-***-****. My address is: ***** Hawk View Court*Unit A*Alexandria VA******* I tried to make an appointment with Didi Darif Salon at **** North Pershing Drive * Arlington VA * *****.* They said that they had stopped doing Groupons for quite a while.* Therefore I looked at my Groupon Deal again and I checked “Need Help with this Voucher.” * There was a MESSAGE FROM GROUPON, it said that GROUPON HAD TO CANCEL THIS DEAL and told me to CONTACT GROUPON FOR ASSISTANCE, though it did not tell me how to do so.* The Order Number is: ***********The Purchase Date was July **, ****. The expiration date is November **, ****.* I haven’t redeemed this voucher but I looked at it to see if Groupon had given me more information about what to do, like telling me how to FOLLOW THE DIRECTIONS AND CONTACT GROUPON as I was specifically told to do! * However, there was NO INFORMATION about how to do this, so I spent a lot of time trying to figure out how to CONTACT GROUPON. * One final problem is that it says I paid for this deal by PayPal. This isn’t right because I always paid by CREDIT CARD. See my personal information in this regard.* The RESOLUTION I would like is to have my CREDIT CARD (NOT PayPal) be refunded the amount I paid to Groupon.* I appreciate your help with this problem because I want to continue to do business with you and I am a very good customer!

GetHuman3844648 did not yet indicate what Groupon should do to make this right.

How GetHuman3844648 fixed the problem

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Groupon

Refund My Order issue
Reported by GetHuman3844648
Oct 30th, 2019 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 282279 others
0 customers following this

Timeline

GetHuman3844648 started working on this issue
Oct 30th, 2019 2:35pm
GetHuman3844648 shared this issue with friends on Facebook
Nov 9th, 2019 5:17am

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