Hi, my name is Oyu, a mother of three kids.*I purchased two coupons for my two boys for...

GetHuman-eoyu's Refund My Order issue with Groupon from August 2019

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The issue in GetHuman-eoyu's own words
Hi, my name is Oyu, a mother of three kids.*I purchased two coupons for my two boys for Swim Academy. Then we went to take the swim classes but unfortunately we had lots of problem with their service. On the day of the *st class of my two boys we had a text message that canceled already because couches were sick. Week later on Saturday morning we were on our way to Swim Academy to take classes but we got another text message which was saying they're going to cancel the class. The reason as they told me coach didn't arrived on that day. I patiently waited for another shot till next Saturday as it was scheduled. So next Saturday they Disappointed me and my whole family. Our kids summer vacation was totally ruined by them. They canceled the classes again. I can't keep lying to my kids.*So please understand my situation and their service and refund my money back. We don't want to go to Swim Academy ANYMORE!! AND i'll personally report these place on every social media! PLEASE CANCEL THESE TWO COUPONS AND REFUND MY MONEY BACK!**Thank you*Sincerely Oyu

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Groupon

Refund My Order issue
Reported by GetHuman-eoyu
Aug 6th, 2019 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 247831 others
0 customers following this

Timeline

GetHuman-eoyu started working on this issue
Aug 6th, 2019 4:51am

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