I purchased a massage from Solauris in Briarcliff Manor, New York through groupon. I t...

GetHuman-jjmylet's Refund My Order issue with Groupon from August 2019

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-jjmylet's own words
I purchased a massage from Solauris in Briarcliff Manor, New York through groupon. I tried to contact them thru their web site but it didn't work for me. I called them on the telephone and I just got a recording. I went down to their address twice and no one was there. I also sent them an email which was unanswered. Today I went down there and people were there. The woman whom I assume to be the owner told me that I had ** days to get the therapy and that my ** day period ends tomorrow and that they are all booked up. So I can apply my groupon credit towards their normal fees or get a refund from groupon. She says that she has no record of my trying to contact them. I was frustrated inn trying to contact them and then her haughty attitude really put me off today. I was just trying to get a service that I had paid for. I would request a refund in this situation. I deserve a service that I have paid for.********solauris

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Groupon

Refund My Order issue
Reported by GetHuman-jjmylet
Aug 5th, 2019 - 3 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 247735 others
0 customers following this

Timeline

GetHuman-jjmylet started working on this issue
Aug 5th, 2019 9:23pm

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