I purchased a massage from Solauris in Briarcliff Manor, New York through groupon. I t...

GetHuman-jjmylet's Refund My Order issue with Groupon from August 2019

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The issue in GetHuman-jjmylet's own words
I purchased a massage from Solauris in Briarcliff Manor, New York through groupon. I tried to contact them thru their web site but it didn't work for me. I called them on the telephone and I just got a recording. I went down to their address twice and no one was there. I also sent them an email which was unanswered. Today I went down there and people were there. The woman whom I assume to be the owner told me that I had ** days to get the therapy and that my ** day period ends tomorrow and that they are all booked up. So I can apply my groupon credit towards their normal fees or get a refund from groupon. She says that she has no record of my trying to contact them. I was frustrated inn trying to contact them and then her haughty attitude really put me off today. I was just trying to get a service that I had paid for. I would request a refund in this situation. I deserve a service that I have paid for.********solauris

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Refund My Order issue
Reported by GetHuman-jjmylet
Aug 5th, 2019 - 3 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 247735 others
0 customers following this


GetHuman-jjmylet started working on this issue
Aug 5th, 2019 9:23pm

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