I ordered the Luxury Hoodie Lined Throw Blanket on July **, ****. I received a confirma...

GetHuman-clavargn's Order Never Arrived issue with Groupon from August 2019

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The issue in GetHuman-clavargn's own words
I ordered the Luxury Hoodie Lined Throw Blanket on July **, ****. I received a confirmation of my order on the same day at **:**pm EST. I never received an email stating it was shipped, but I just received an email on August *th asking what I thought about the purchase and how would I rate it? This would insinuate that I received the package which I had not. I clicked into my account and there is tracking information from FedEx that says it was delivered August *st. But again I never actually received this package. And I have been home each day to check the mail. I double checked my shipping address and it is correct. So I am looking to resolve this * of * ways. Either resend*replace this same item at no extra cost and if that is not possible I would like a refund of the $**.** I paid for both the item and shipping. Thank you.

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Groupon

Order Never Arrived issue
Reported by GetHuman-clavargn
Aug 5th, 2019 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 247377 others
0 customers following this

Timeline

GetHuman-clavargn started working on this issue
Aug 5th, 2019 11:55am
GetHuman-clavargn indicated the issue is not fixed yet.
Aug 5th, 2019 5:04pm
GetHuman-clavargn indicated the issue is not fixed yet.
Aug 6th, 2019 6:12pm

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