Dear Groupon,*I have brought * Groupon vouchers one for me and one for my friend’s fami...

GetHuman-dr_atiya's Refund My Order issue with Groupon from August 2019

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-dr_atiya's own words
I was trying to book both tours at same time ... Dear Groupon,*I have brought * Groupon vouchers one for me and one for my friend’s family, I have tried booking it at the same day and time but I couldn’t. **I have edited the booking to a different day but on purchase list it states it had been booked on the *st August, when I clearly had changed it to a different date. *I need help with booking both tickets on the same date at the same time as I have emailed Windsor duck tour but they have said Groupon has to book both tours *The voucher Groupon code are: *VS-M*L*-R*CR-SSB*-N*FY*and the second Groupon code: *VS-GPTM-*FPZ-***B-*MK*
I had tried changing dates myself on booking page but no joy.
I need a refund now for both Windsor duck tour vouchers as I couldn't use them.
I have been a customer for over * yes.
I tried speaking to office of Windsor duck tour but they said they're unable to either book my tickets or refund.
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Groupon

Windsor duck tour
Refund My Order issue
Reported by GetHuman-dr_atiya
Aug 1st, 2019 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 246146 others
0 customers following this
Items needed
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Timeline

GetHuman-dr_atiya started working on this issue
Aug 1st, 2019 5:13pm
GetHuman-dr_atiya indicated the issue is not fixed yet.
Aug 11th, 2019 6:22pm
GetHuman-dr_atiya indicated the issue is not fixed yet.
Aug 11th, 2019 6:26pm
GetHuman-dr_atiya indicated the issue is not fixed yet.
Aug 11th, 2019 6:27pm