Hello my name is Gena Warmsley. I have emailed and now I can't get through the live cha...

GetHuman-jeannawa's Refund My Order issue with Groupon from May 2019

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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-jeannawa's own words
Hello my name is Gena Warmsley. I have emailed and now I can't get through the live chat support for a refund that is all wrong I was supposed to be refunded for the **.** purchase not the *..** purchase I mailed in the **. ** purchase. And it's very frustrating that I can't talk to anyone and the live chat is not working. So can you please let me know when the right money the correct amount will be in my account so that I can delete my Groupon service with you
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Groupon

Refund My Order issue
Reported by GetHuman-jeannawa
May 9th, 2019 - 2 mons ago
I have an issue with Groupon too
Not resolved
Seen by 4 customers so far
Similar issue to 204436 others
0 customers following this
Timeline
GetHuman-jeannawa started working on this issue
May 9th 7:29pm
GetHuman-jeannawa indicated the issue is not fixed yet.
May 13th 2:03am