I was emailed a groupon gift voucher for a $**.** Sam's Club membership & $**.** Sam's...

GetHuman2727110's customer service issue with Groupon from April 2019

Help with my Groupon issue
The issue in GetHuman2727110's own words
I was emailed a groupon gift voucher for a $**.** Sam's Club membership & $**.** Sam's Club gift card. The promotional time period was to expire ******* but when I typed in my redemption code it said the promotional time had expired, and to visit my local Sam's Club to redeem my membership. Customer service at Sam's said it was a groupon problem and sent me away. I could not contact groupon so I messaged Sam's Club who filed an incident report. incident *: ******-****** and upon chatting with Sam's this evening I was given a link which brought me here. they said to contact you here so you could issue me a new redemption code. here is the old one: *LX*ID*R*IBQ please issue a new code so I can redeem my * year Sam's Club membership & $**.** Sam's gift card. Thanks.
I want a new redemption code for my $** * year member ship to Sam”s club
How GetHuman2727110 fixed the problem
Groupon is impossible to get a hold of. Can’t make contact through live chat, or phone numbers, customer support takes you in circles on their website which is a joke. Sam’s Club live chat finally resolved my issue. Just stay in contact with Sam’s live chat they’ll fix it eventually. But Groupon needs to shape up!
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Groupon

Customer service issue
Reported by GetHuman2727110
Apr 12th, 2019 - 3 years ago
Fixed
GetHuman2727110 shared how to fix
Seen by 68 customers so far
Similar issue to 192038 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman2727110 started working on this issue
Apr 12th, 2019 1:53am
GetHuman2727110 indicated the issue is not fixed yet.
Apr 14th, 2019 4:40am
GetHuman2727110 indicated the issue is not fixed yet.
Apr 14th, 2019 4:43am
GetHuman2727110 indicated the issue is not fixed yet.
Apr 14th, 2019 4:43am
GetHuman2727110 indicated the issue is not fixed yet.
Apr 15th, 2019 2:22am
GetHuman2727110 indicated the issue is not fixed yet.
Apr 15th, 2019 2:24am
GetHuman2727110 indicated the issue is not fixed yet.
Apr 15th, 2019 10:39am
GetHuman2727110 indicated the issue is not fixed yet.
Apr 15th, 2019 9:16pm
GetHuman2727110 confirmed the issue is fixed. Hooray!
Apr 16th, 2019 1:45am
GetHuman2727110 confirmed the issue is fixed. Hooray!
Apr 16th, 2019 1:05pm