Hi, I am not sure how to connect. I did attempt an email. I am having ongoing difficu...
GetHuman2221098's customer service issue with Groupon from February 2019
Help with my Groupon issue
First: share to improve GetHuman2221098's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2221098's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2221098 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2221098 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2221098 may need:
Name on account, Email on account, and Billing address
The issue in GetHuman2221098's own words
Hi, I am not sure how to connect. I did attempt an email. I am having ongoing difficulty when ordering as my tickets are being sent to an Old prior unavailable email address. I also have purchased a groupon recently to a place that we see no longer exists. I am in need of someone to assist me and help me correct my account information, email address and update my married name. I have done all of this just minutes ago and still groupon has sent again to the wrong email with the old name.. Please help me. The old email is *****@***.com. This is invalid and not a working email. My new email is *****@***.com. My name is Lisa Colombo prior Lisa Haas I just purchased concert tickets for Heart concert minutes ago and paid with my credit card and have no access to the tickets. Thank you so much for your help!
GetHuman2221098 did not yet indicate what Groupon should do to make this right.
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