Phone Numbers Contact Information Customer Service Fix Common Issues Local Listings Get the App

The four-piece luggage set I ordered and rec'd came in two different colors inside the...

GetHuman1852615's customer service issue with Groupon from December 2018

2 views | 132018 similar | 0 following

Help with my Groupon issue

First: share to improve GetHuman1852615's odds

Strength in numbers! Companies respond better when others are watching.

GetHuman1852615's next move: find and follow the right step-by-step guide.

Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1852615 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1852615 can let us know if they help or not.

How Do I Report Someone Using My Groupon?How Do I Delete My Groupon Account?What Do I Do If My Groupon Order Is Missing?How Do I Send a Gift with Groupon?Why Does My Groupon Order Say It's Still Processing?

If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center

If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.

Before contacting them, items GetHuman1852615 may need:

Name on account, Email on account, and Billing address

The issue in GetHuman1852615's own words

The four-piece luggage set I ordered and rec'd came in two different colors inside the set. Three of the pieces were navy and the larger piece was black. According to the website and ad all four pieces should have been the same color. I took pictures of the set of luggage.**After chatting with customer service on ******** it was agreed I could exchange for the correct set as the luggage was still available for purchase.**My problem: I went on the website to exchange the luggage and now I am being charged a higher price than what I originally purchased the luggage for. Why should I be charged a higher price due to someone else's mistake? This is not acceptable.**Item ********************Travelers Club Midtown HardsideSpinner Luggage Set.

GetHuman1852615 did not yet indicate what Groupon should do to make this right.

I have an issue with Groupon too

How GetHuman1852615 fixed the problem

We are waiting for GetHuman1852615 to fix the problem and share the solution with the rest of us customers.

Follow this to see how it gets fixed

Find similar issues & fixes

Follow other customers in the midst of the same issue or find a prior solution.

We only received * pieces of a * piece luggage set that we ordered with a groupon...I ordered a * piece luggage set and Groupon fefuses to ****p the other two pieces...I bought a three piece luggage and four Blu smartphones. Not two sets of three pi...ordered a * piece luggage set and only got * pieces.I ordered a two piece luggage set and only one of the pieces of luggage were sent...I ordered four sweatshirts in four different colors. the page listed the price as...I couldn't place the order for the * pieces of luggages sold for $***.** .*Navy color I received * items in the wrong color. I ordered the * piece luggage set in "dark...I ordered a * piece luggage set in light blue and want to change the color to silver...I placed an order with Groupon for *-piece suitcase set and two Samsung headphone...

Do you have a customer issue as well?

We can help you get Groupon's attention and get better help faster. Tap below to get started.

Help from Real People?

If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.

Chat with a Live Expert

Having Groupon issues too?

Get tips from pros & other customers, and get it handled faster:

Write out your issue and how you'd want it fixed...For better results, write at least 100 characters

Your emailThis email address isn't valid

Follow this issue

See how GetHuman1852615 fixes it.

Your emailThis email address isn't valid

Groupon

Customer service issue

Reported by GetHuman1852615

Dec 28th, 2018 - 4 years ago

I have an issue with Groupon too

Not resolved

Seen by 2 customers so far

Similar issue to 132018 others

0 customers following this

Follow this issue to see how it gets fixed

Timeline

GetHuman1852615 started working on this issue

Dec 28th, 2018 10:09pm

Paying Too Much for TV?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies