The four-piece luggage set I ordered and rec'd came in two different colors inside the...

GetHuman1852615's customer service issue with Groupon from December 2018

2 views | 132018 similar | 0 following
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The issue in GetHuman1852615's own words
The four-piece luggage set I ordered and rec'd came in two different colors inside the set. Three of the pieces were navy and the larger piece was black. According to the website and ad all four pieces should have been the same color. I took pictures of the set of luggage.**After chatting with customer service on ******** it was agreed I could exchange for the correct set as the luggage was still available for purchase.**My problem: I went on the website to exchange the luggage and now I am being charged a higher price than what I originally purchased the luggage for. Why should I be charged a higher price due to someone else's mistake? This is not acceptable.**Item ********************Travelers Club Midtown HardsideSpinner Luggage Set.

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Customer service issue
Reported by GetHuman1852615
Dec 28th, 2018 - 4 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 132018 others
0 customers following this


GetHuman1852615 started working on this issue
Dec 28th, 2018 10:09pm

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