I ordered a bottle of men's Gucci Guilty EDT Spray *oz. I bought it for a Christmas p...

GetHuman1835135's customer service issue with Groupon from December 2018

13 views | 130016 similar | 0 following
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The issue in GetHuman1835135's own words
figure out why there was so much out of the bottle ... I ordered a bottle of men's Gucci Guilty EDT Spray *oz. I bought it for a Christmas present for my Grandson. When he opened it, it was used already. It was empty a little over a fourth of an inch. I know that perfumes are not filled to the top, but not like this. It needs to be sent back and I need a return label. And I should not have to pay to send it back when it was used already. I also would like my credit card refunded for the amount of the EDT spray. Ship to was Jeanne M Ryan, *** East Centre St, Mahanoy City, PA, ***** US Item *********. Groupon * GG-X*K*-YVJR-*G*B-GHHC Please e-mail me asap. I think that your paperwork has that there is free shipping if in the USA. So I wouldn't have to refunded the shipping if it's for free shipping. You should have my credit card information on file from the order. And that can be credited. Thank you Jeanne Ryan It shouldn't take this long to resolve the issue to just send me the return label Thank you it is on the screen that it was not used and in the box that is not correct. I'm waiting for a email to come through.
I never bought edt spray that was used in the box
Just send me the label to sent it back and credit my credit card
I'm new I expected it to be brand new without so much missing
No just an e-mail
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Groupon

mens gucci guilty a full one not used
Customer service issue
Reported by GetHuman1835135
Dec 26th, 2018 - 3 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 130016 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman1835135 started working on this issue
Dec 26th, 2018 9:12pm

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