This morning I was trying to order Rockettes Christmas spectacular tickets for radio ci...

GetHuman1833979's customer service issue with Groupon from December 2018

3 views | 129853 similar | 0 following
Help with my Groupon issue
First: share to improve GetHuman1833979's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1833979's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1833979 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1833979 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman1833979 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1833979's own words
This morning I was trying to order Rockettes Christmas spectacular tickets for radio city music Hall. Each time I tried to hit enter to buy the tickets it told me I was timed out. I tried getting another set of tickets and each time I try to buy tickets it came back you’ve typed out. I did that four times finally on the fourth try I received confirmation from Groupon. Either of the other three times did I receive a confirmation for the order. Now I received four emails saying I’ve bought four sets of two tickets. I looked on my credit card and I’ve been charged four times now which I should’ve only been charged once. Please credit my account $*** times three. My name is Roseanne Fiore in my email account is RSF** @optonline.net

GetHuman1833979 did not yet indicate what Groupon should do to make this right.

How GetHuman1833979 fixed the problem

We are waiting for GetHuman1833979 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1833979 fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman1833979
Dec 26th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 129853 others
0 customers following this

Timeline

GetHuman1833979 started working on this issue
Dec 26th, 2018 7:18pm

Paying Too Much for Cable?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies