I ordered a group of Laser Fat Treatments through your site, the second party was Welln...

GetHuman-banksmax's customer service issue with Groupon from December 2018

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The issue in GetHuman-banksmax's own words
I ordered a group of Laser Fat Treatments through your site, the second party was Wellness Weighloss. After my first visit on a Tuesday I told the attendant that the laser burn my skin a little and she said next visit she would make a note to lower the machine I said ok and proceeded to scheduled my second appointment which was supposed to be on Thursday of the same week and she informed me that I would need to go to the Cape Coral office or wait until Tuesday instead so I said ok made the appointment and left the office. On my next visit a week later on Tuesday no one was there and no one answered the phones and still haven’t. I wasn’t sure who to contact so * weeks later after continually trying To contact Wellness Weighloss I contacted my credit card company.*I have done a lot of business with Groupon and was very satisfied until this incident which cost me $***.** and I’m quite upset. Groupon informed my credit card company that the service was completed which is a lie. Groupon probably wasn’t able to contact Wellness Weighloss either. I would like you to seriously check into this and refund my money. I could have wrote nasty reviews but I know it’s the second party and not Groupon but as it stands Groupon is responsible for checking out the source that they are sponsoring. *I look forward to a speedy resolution and continued business relationship.**Sincerely *Maxcene Mabson-Banks
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Groupon

Customer service issue
Reported by GetHuman-banksmax
Dec 8th, 2018 - 5 mons ago
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GetHuman-banksmax started working on this issue
Dec 8th, 2018 1:43pm
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Dec 8th, 2018 1:45pm