I got groupon local for haircut deal on Nov.**th.*‘Julia Howell at Mosaic Salon’*Soon I...

GetHuman-tanimasa's customer service issue with Groupon from December 2018

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I got groupon local for haircut deal on Nov.**th.*‘Julia Howell at Mosaic Salon’*Soon I made appointments many times. *Because she didn’t answer every time, I left massage many times.*No answer for a while, then I sent email to salon.*Then finally she gave me a call and I had appointment next day which is * days ago.*I did visit salon on time, actually ** minutes earlier. *But Mosaic Salon was not open!!*I was waiting ** minutes in front of salon cold windy wether outside.*Julia(she is the person who suppose to do my hair) was not show up at all.*I left. I did leave note for Julia for giving me call back, but she didn’t call back even.*I’m so so upset.*I want to pay back from my time and parking cost.*I don’t have reason to keep my groupon.*I want to cancel my deal as soon as possible.*I recommend groupon should eliminate Julia.*I’ve been using Groupon a lot.*I have never had such a problem.**I did sent email already about this issue.*Answer will be in ** hours….Groupon’s email said. *But already I’m waiting almost ** hours.*I want to talk some body and cancel it.*Take care of it, please.*please please please**Masako Tani
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Customer service issue
Reported by GetHuman-tanimasa
Dec 6th, 2018 - 6 mons ago
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Dec 6th, 2018 7:43pm