Purchased a groupon for Ultimate Wellness Massage - they have been impossible to get a...

GetHuman1703051's customer service issue with Groupon from December 2018

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The issue in GetHuman1703051's own words
Purchased a groupon for Ultimate Wellness Massage - they have been impossible to get a hold of. Multiple voicemails and emails left asking for next availability. They sent * email with a link that opens to a schedule for "groupon clients" - their availability is not * months after the expiration. What good is it to purchase this groupon, if they make it this complicated to make an appointment and after the expiration? Not even having the decency of calling back to inform of the availability. By the way - they are not overbooked - you can check their other services which you can clearly book as early as tomorrow. As this groupon expires in January **** and they have * availability this groupon has been a total waste of time and money.
GetHuman1703051 did not yet indicate what Groupon should do to make this right.
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Customer service issue
Reported by GetHuman1703051
Dec 6th, 2018 - 6 mons ago
I have an issue with Groupon too
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Seen by 2 customers so far
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GetHuman1703051 started working on this issue
Dec 6th, 2018 4:37pm