U people are a joke I tried to find more info about a product last nite ******** & noth...

GetHuman-imjamo's customer service issue with Groupon from November 2018

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The issue in GetHuman-imjamo's own words
U people are a joke I tried to find more info about a product last nite ******** & nothing appeared I tried clicking on 'Buy' thinking I would be able to see shipping & any hidden add-ons @ checkout before entering my credit info. Instead of getting more info I received a message that my purchase was compleed & my creditcard charged. !st off I have never given Groupon permission to hold my credit card* on file & apply it to all purchases. I normally make each individual purchase providing the pertinent credit card info at the time of placing an order. I want you to cancel the order placed on my account last nite & to purge my credit card info from your files. If and when I wish to make a purchase I will provide that info at the Checkout for that item. Contact me at the email below to onfirm the cancellation of last nites order & the purging of my credit card info .

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Groupon

Customer service issue
Reported by GetHuman-imjamo
Nov 27th, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 96561 others
0 customers following this

Timeline

GetHuman-imjamo started working on this issue
Nov 27th, 2018 9:13pm

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