Hi. I purchased a bundle of FIVE **-page hardcover photo books from printer pix through...

GetHuman-dmottahe's customer service issue with Groupon from November 2018

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The issue in GetHuman-dmottahe's own words
Hi. I purchased a bundle of FIVE **-page hardcover photo books from printer pix through Groupon (for $**.**). No where in the fine print did it indicate that ALL * photo books needed to be shipped at the same time and to the same location!!! I am obviously extremely frustrated. I already tried contacting a representative at printer pix who was EXTREMELY unhelpful (and rude). She repeatedly told me to contact Groupon directly. She said that Groupon would give me * separate vouchers so that I can create each photo book separately and get the less expensive shipping option (I think $**.** instead of a $**.** bundle for * books) - that way I will be able to ship each photo book out to a different address. **Also - for your information - their website is NON-FUNCTIONAL right now - the representative claims it is because of cyber monday and "hopes" it will be resolved by tomorrow. I am so dissatisfied with this Groupon - I cannot believe Groupon would even feature such a horrible company. I am requesting * separate voucher codes so that I can send each photo book to a different address. (Also - I am not even able to add the photo book I spent over ** hours creating to my printer pix cart). So frustrating. **My name is Dahlia Mottahedeh. *Voucher: **DJP**VWKA*Groupon: LG-MRHF-HKJZ-P*R*-ML*R**Please feel free to call me at ***-***-****. Thank you for your assistance.
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Customer service issue
Reported by GetHuman-dmottahe
Nov 27th, 2018 - 9 mons ago
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GetHuman-dmottahe started working on this issue
Nov 27th, 2018 2:43am