Bought massage coupon in August. Needed it immediately, was never able to get the compa...

GetHuman-efmsdais's customer service issue with Groupon from November 2018

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The issue in GetHuman-efmsdais's own words
Bought massage coupon in August. Needed it immediately, was never able to get the company, person or website. Left message-a few days later she said she was on vacation. I was furious at the lackadaisical attitude and being ignored for so long. I contacted Groupon and was promised a refund*bucks so I could get something else. Never heard from them again, never got my refund. Meanwhile my wife has been ill*surgery. Immediate family member died...I recently got an email that it will expire shortly. I can no longer reach Groupon by phone!?? I need a hip replacement and am in great pain. Chiropractor advised massage months ago, so I bought this, planning to get a massage that week. Here it is months later and I never got help from Relax*-Tamara Watkins again, nor from Groupon about my promised refund that I never got help????? Please get me the refund before it expires, so that I can get some help. Please.
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Groupon

Customer service issue
Reported by GetHuman-efmsdais
Nov 27th, 2018 - 9 mons ago
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GetHuman-efmsdais started working on this issue
Nov 27th, 2018 2:42am