Buenas noches,*Anoche realic* una compra de un cup*n para cenar en un restaurante.*Al r...

GetHuman-viicka's customer service issue with Groupon from November 2018

8 views | 82857 similar | 0 following
Help with my Groupon issue
First: share to improve GetHuman-viicka's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-viicka's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-viicka will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-viicka can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-viicka may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-viicka's own words
Buenas noches,*Anoche realic* una compra de un cup*n para cenar en un restaurante.*Al realizar el pago, la p*gina de Groupon me dijo que hubo un error y que volviera a intentarlo de nuevo. *Al final, consegu* comprarlo pero al parecer, cuando la aplicaci*n de Groupon me dijo que se hab*a producido un error en realidad, se hab*a realizado la compra.*Por ello, tengo dos cupones de Groupon iguales que no he solicitado puesto que yo solo quer*a uno.*He realizado una reserva para el restaurante para canjear uno de mis cupones y deseo devolver el otro puesto que la aplicaci*n ha dado error pero no consigo averiguar cu*l de los dos tengo que cancelar y c*al es con el que tengo reservado el restaurante.*Pueden cerciorarse de que se cancele el correto y conservar mi reserva con el restuarante?*Me quedo a la espera de que se pongan en contacto conmigo.*Saludos,*Victoria.

GetHuman-viicka did not yet indicate what Groupon should do to make this right.

How GetHuman-viicka fixed the problem

We are waiting for GetHuman-viicka to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-viicka fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-viicka
Nov 10th, 2018 - 4 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 82857 others
0 customers following this


GetHuman-viicka started working on this issue
Nov 10th, 2018 9:55pm