I purchased a hair dressing voucher back on **th Oct its taken me weeks now and * or m...

GetHuman-rachmun's customer service issue with Groupon from November 2018

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The issue in GetHuman-rachmun's own words
I purchased a hair dressing voucher back on **th Oct its taken me weeks now and * or more phone calls to them to get no response. They only have a mobile number listed. It says its switched off or not contactable. I have yesterday emailed them and also text the phone. Only to get a response to say the salon is shut all week. They also advised they have no appointments until mid December and i should contact groupon to get a refund as my vouvher will expire before i can get in. They already have many restrictions on the voucher such as times to use it, exp date and limited opening hours. **So after weeks of fruatration and no option to talk to anyone to book an appointment i now can't get in. *I find this very unfair and had i have know they have limited opening hours or ability to take new clients i wouldn't have selected the deal.*I am asking for full refund to be able to find a more suitable deal. *Voucher number is vs-**x*-fg*p-s*bh-*b*p*Company*provider is Glamorous Hair on Logan road, Holland Park Brisbane

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Customer service issue
Reported by GetHuman-rachmun
Nov 8th, 2018 - 4 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 81017 others
0 customers following this


GetHuman-rachmun started working on this issue
Nov 8th, 2018 3:23am

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