Today I used my Groupon to get my hair cut and highlighted. First of all, I was there f...

GetHuman-jasy's customer service issue with Groupon from September 2018

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The issue in GetHuman-jasy's own words
Today I used my Groupon to get my hair cut and highlighted. First of all, I was there from **:** until *pm in the chair while my hair fried. The lady doing my hair was nowhere in sight for a good portion of the time. My experience was so horrible and my hair was damaged at the end of the trip. I Asked for caramel highlights and I got WHITE highlights instead. I asked her to fix it and she tried, but there was absolutely no difference apart from the top layer. I have very very uneven layers of highlights that are so white and my natural hair is black. I left the salon crying because of how awful this turned out. I have extremely sensitive skin and my scalp can not handle having more work done after I was there for * hours. This is why I am requesting a refund for this service. I am appalled.
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Customer service issue
Reported by GetHuman-jasy
Sep 22nd, 2018 - 6 mons ago
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GetHuman-jasy started working on this issue
Sep 22nd, 2018 6:25am