I have purchased the offer for Dubai Ladies Club * vouchers each aed ***. I was plannin...

GetHuman1035617's customer service issue with Groupon from August 2018

Help with my Groupon issue
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1035617's own words
I have purchased the offer for Dubai Ladies Club * vouchers each aed ***. I was planning to buy the weekend offer at aed *** but I bought weekday by mistake. I would like to exchange it with the weekend offer. I have contacted you previously and you refused to do that and u offered me **% discount for next purchhase which I redeemed already. Now I was informed by the merchant that I can do exchange for the offer and they were surprised that u refused my request. I would like to request you to help me on this matter as I cannot use the vouchers during week days. Am not asking to refund. I will exchange with more expensive offer! You can take back the **% which u offered me and I used it already. You should be able to solve issues similar to this. Hope to hear back from you
GetHuman1035617 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1035617 fixed the problem
We are waiting for GetHuman1035617 to fix the problem and share the solution with the rest of us customers.
Please help with my Groupon issue
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid


Customer service issue
Reported by GetHuman1035617
Aug 25th, 2018 - 4 mons ago
I have an issue with Groupon too
Seen by 3 customers so far
Similar issue to 51458 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
GetHuman1035617 started working on this issue
Aug 25th 4:41pm
GetHuman1035617 indicated the issue is not fixed yet.
Aug 27th 4:25am