I have purchased the offer for Dubai Ladies Club * vouchers each aed ***. I was plannin...

GetHuman1035617's customer service issue with Groupon from August 2018

6 views | 51458 similar | 0 following
Help with my Groupon issue
GetHuman1035617's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1035617 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1035617 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1035617's own words
I have purchased the offer for Dubai Ladies Club * vouchers each aed ***. I was planning to buy the weekend offer at aed *** but I bought weekday by mistake. I would like to exchange it with the weekend offer. I have contacted you previously and you refused to do that and u offered me **% discount for next purchhase which I redeemed already. Now I was informed by the merchant that I can do exchange for the offer and they were surprised that u refused my request. I would like to request you to help me on this matter as I cannot use the vouchers during week days. Am not asking to refund. I will exchange with more expensive offer! You can take back the **% which u offered me and I used it already. You should be able to solve issues similar to this. Hope to hear back from you

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Groupon

Customer service issue
Reported by GetHuman1035617
Aug 25th, 2018 - 3 years ago
Fixed
Seen by 6 customers so far
Similar issue to 51458 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman1035617 started working on this issue
Aug 25th, 2018 4:41pm
GetHuman1035617 indicated the issue is not fixed yet.
Aug 27th, 2018 4:25am

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