i reserved the room at the Margaritaville when i showed up at the establishment the att...

GetHuman1020569's customer service issue with Groupon from August 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1020569's own words
i reserved the room at the Margaritaville when i showed up at the establishment the attendant told me that the Margaritaville services were grouped and attached with the flamingo Hotel. I went over to the flaming to get the room and the Flamingo informed me that the Margaritaville did not have any hotel rooms that they were just the bar and that my conformation number would not work. They could not give me the a room and told me that they did not know why your web sight would send me to a place that did not exist as well as doing a pre authorization hold on $**.**. i will not be using groupon again due to false advertisement as well as i will be expecting a full refund to my debit card. i had to find emergency situation to stay in and being wrongly informed causing me unnecessary stress.
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Groupon

Customer service issue
Reported by GetHuman1020569
Aug 21st, 2018 - a mon ago
I have an issue with Groupon too
Fixed
Seen by 3 customers so far
Similar issue to 49805 others
0 customers following this
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Timeline
GetHuman1020569 started working on this issue
Aug 21st 9:07pm
GetHuman1020569 indicated the issue is not fixed yet.
Aug 22nd 2:05am