Ordered spa treatment from a spa in Dublin Ireland while on our honeymoon. They couldn...

GetHuman-baxtertx's customer service issue with Groupon from July 2018

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The issue in GetHuman-baxtertx's own words
Ordered spa treatment from a spa in Dublin Ireland while on our honeymoon. They couldn’t get us in on the day we wanted so we agreed to go the morning of our flight back to the US. They contacted us the night before saying they doubled booked and needed is to come in earlier which was fine as it would give us more time to get to the airport. We arrived at the appointment on time only to find no one there. We called and were told they didn’t get the a reply from us so they assumed we weren’t coming and they could reschedule and we couldn’t come in for our original appointment time either. She kept insisting she could get us in this even despite us having told her multiple time our flight leaves in the early afternoon
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Customer service issue
Reported by GetHuman-baxtertx
Jul 19th, 2018 - a yr ago
I have an issue with Groupon too
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GetHuman-baxtertx started working on this issue
Jul 19th, 2018 8:27am