I CANNOT REdeem THIS COUPON and cannot login with this email:********@***.com, therefor...

GetHuman-kckyxjum's customer service issue with Groupon from July 2018

3 views | 31441 similar | 0 following
Help with my Groupon issue
GetHuman-kckyxjum's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kckyxjum will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-kckyxjum can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-kckyxjum's own words
I CANNOT REdeem THIS COUPON and cannot login with this email:********@***.com, therefore cannot even receive customer service. I need help AND HAVE NO CUSTOMER SERVICE OPTIONS!!!!!!!!**Your Groupon purchase was successful, you’re almost done!*Follow the instructions below to redeem your Groupon. Access your Groupon by visiting My Groupons.**GROUPON IS NOW A TOP ** APP IN THE US!* Download now!*How to Use***. Pull up voucher with our mobile app (or print it out).**. Appointment required, call ***-***-**** and mention your voucher.**. Present voucher upon arrival.**. Enjoy!***Remember: there's no discount on great service. Our customers tip on the full amount of the pre-discounted bill (and tip generously). That's why you are the coolest customers out there.*Order Details*The order number for your purchase on July *, **** is ****-******-******.*View Order Status*Description * *Quantity *Price**SugaringHouse Spas — One Half Set of Mink or Silk Eyelash Extensions Plus Fill** ** *$**.*** * *Subtotal: *$**.*** * *Discount: *-$**.*** * * *Total: *$**.***Visit My Groupons within * day of purchase to review or update your order. Still have questions? Visit our Buying FAQ here. HELP HELP HELP HELP HELP HELP HELP

GetHuman-kckyxjum did not yet indicate what Groupon should do to make this right.

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Groupon

Customer service issue
Reported by GetHuman-kckyxjum
Jul 5th, 2018 - 4 years ago
Fixed
Seen by 3 customers so far
Similar issue to 31441 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman-kckyxjum started working on this issue
Jul 5th, 2018 10:16pm
GetHuman-kckyxjum indicated the issue is not fixed yet.
Jul 6th, 2018 2:57pm

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