Good afternoon,**Recently, I used a Groupon to purchase a five day juice cleanse for my...

GetHuman-amarieva's customer service issue with Groupon from July 2018

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The issue in GetHuman-amarieva's own words
Good afternoon,**Recently, I used a Groupon to purchase a five day juice cleanse for myself and a three day juice cleanse for my mother. What I was hoping was going to be a healthy and enjoyable experience has been nothing short of a nightmare. First and foremost, I received both cleanses late and completely thawed. Not only were they not frozen but some of them had even busted open. I live in Phoenix, Arizona something I had hoped would have been taken into consideration during the very expensive shipment of my cleanses. I would also like to note that the cleanses did not sit outside for more than five minutes, because I was hyperaware of the heat and wanted to be sure nothing went bad. To my dismay as my mother and I are beginning our cleanse we both noticed that some of the bottles for our cleanses are missing. I also believe that due to the lack of ice packs and proper care of the shakes that some of them appear to have spoiled. I am extremely disappointed in this entire process and I am not sure that I will ever order these juices again. I would like to speak to someone about receiving a refund for these carelessly packaged products.**Alexis Varnado
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Groupon

Customer service issue
Reported by GetHuman-amarieva
Jul 3rd, 2018 - a yr ago
I have an issue with Groupon too
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GetHuman-amarieva started working on this issue
Jul 3rd, 2018 11:07pm
GetHuman-amarieva indicated the issue is not fixed yet.
Jul 4th, 2018 12:09am
GetHuman-amarieva indicated the issue is not fixed yet.
Jul 4th, 2018 1:14am
GetHuman-amarieva indicated the issue is not fixed yet.
Jul 5th, 2018 12:34am