Good afternoon,**Recently, I used a Groupon to purchase a five day juice cleanse for my...
GetHuman-amarieva's customer service issue with Groupon from July 2018
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-amarieva's own words
Good afternoon,**Recently, I used a Groupon to purchase a five day juice cleanse for myself and a three day juice cleanse for my mother. What I was hoping was going to be a healthy and enjoyable experience has been nothing short of a nightmare. First and foremost, I received both cleanses late and completely thawed. Not only were they not frozen but some of them had even busted open. I live in Phoenix, Arizona something I had hoped would have been taken into consideration during the very expensive shipment of my cleanses. I would also like to note that the cleanses did not sit outside for more than five minutes, because I was hyperaware of the heat and wanted to be sure nothing went bad. To my dismay as my mother and I are beginning our cleanse we both noticed that some of the bottles for our cleanses are missing. I also believe that due to the lack of ice packs and proper care of the shakes that some of them appear to have spoiled. I am extremely disappointed in this entire process and I am not sure that I will ever order these juices again. I would like to speak to someone about receiving a refund for these carelessly packaged products.**Alexis Varnado
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